宅男福利导航 Complaint Procedure
宅男福利导航 University students may file a complaint with the University by following the complaint procedures outlined in the 宅男福利导航 Handbook and 宅男福利导航 Handbook Appendix. 宅男福利导航s with concerns can also use the NUHelp website to access University resources and reporting forms.
Any member of the University community can file a complaint or report a concern at any time through the central “Report a Concern” website and . All reports received via EthicsPoint Hotline that relate to students are referred to the appropriate office for resolution (i.e., Office of Civil Rights and Title IX Compliance for concerns of sexual harassment or discrimination, Office of Community Standards for 宅男福利导航 Code of Conduct violations, etc.). In unique circumstances, a matter may be reviewed in consultation with multiple offices to determine where the report should be routed for follow-up or further investigation.
Online students who reside in a SARA state or territory* should attempt to resolve grievances through 宅男福利导航's institutional process for filing a complaint as described above.
If a student is not satisfied with the outcome of 宅男福利导航's process, the complaint (except for those involving grades or student conduct violations) may be brought to the . For more information regarding the complaint process for students residing in SARA states, please visit the .
宅男福利导航s may also file a complaint with 宅男福利导航 University's accrediting agency, the Higher Learning Commission (HLC) by following the HLC .
宅男福利导航 University collects and analyzes data related to student complaints annually to identify trends, challenges, and opportunities for improvement.
*宅男福利导航 University is an institutional participant in the State Authorization Reciprocity Agreement (SARA). SARA is a voluntary agreement among member states and U.S. territories that establishes comparable national standards for interstate offering of distance-education courses and programs. SARA membership includes all states with the exception of California, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. .
California
Online students residing in California may direct unresolved complaints to:
California Bureau of Private Postsecondary Education
PO Box 980818
W. Sacramento, CA 95798-0818
bppe@dca.ca.gov
District of Columbia
Pursuant to D.C. Official Code §38-1306(c)(4), complaints may be filed by students in the District of Columbia with the Higher Education Licensure Commission (HELC, Commission) against postsecondary educational institutions operating in the District of Columbia. See the for details of the HELC process.
For more information, please contact Mearah Quinn-Brauner, Senior Director for Strategy and Policy, at mearah@northwestern.edu.